From the category archives:

Work

A Study of Human Resource Website Design & Usability – Part 1.

by Kurt S. on February 24, 2009

Thanks to the economy many people are heading to HR websites in droves looking for that new opportunity but what they sometimes find is frustrating and confusing from a user experience perspective.

Human beings are social and creative creatures and when these individuals trade their time for money we all call that work. Most of us have had to or will need to look for work at some point in our lives. Finding the right job can be a difficult process and many company websites do not make it any easier. Many HR Departments have given up and focused on Monster or Career Builder as their solution. As a prospective employee your frustration level will be high searching through multiple Human Resources websites only to be consistently challenged by the interfaces you umm… face.

It’s obvious that if there is one area that is usually overlooked in the grand scheme of things it is the Jobs, Careers or Employment pages of a businesses website. The usability factor of the forms alone can be enough to scare off would-be recruits. From my personal experience you must use Windows XP and IE6 as your web delivery device or head for the bread line. Some searches simply won’t work in anything but. The HR sections of a large company website are typically built by programmers all by themselves since they usually aren’t “sexy” enough for the web designers to pay close attention to. I labored through a handful of unforgiving and unattractive (but some really nice ones too) HR pages to bring you this study of a few random, but popular, Human Resources pages.

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Where is Your Mobile Website?

by Kurt S. on February 23, 2009

Image representing iPhone 3G as depicted in Cr...

Image via CrunchBase

Micheal Durwin has a great rant here about the importance of embracing mobile websites. When I first read this I thought that you could easily remove the word “mobile” and you would see a blog post that would resemble something from years ago explaining the vitures of being online!

40% of mobile users have Internet access (likely to triple in the next 3 years). That’s 546 MILLION people! If you’re in charge of marketing for a retailer and a mobile website is not part of your IMMEDIATE strategy, you should be fired. You just cost your company 546 million potential customers. A mobile site is not complicated, as a matter of fact it is a much less complicated site than a regular website. SInce you’re limited in the amount of information you can show, and bandwidth is limited, it’s easier to narrow your offerings down to basics like contact, store finder, etc. Good God man, my site even has a mobile version!

In recent weeks I’ve  been doing last minute baby and house shopping. I’ll often find myself wondering if something is in stock at another branch of Lowe’s, where the closest Office Max is, are there specials on diapers, etc. How often do you think I’ve been able to access a mobile site? Right, never. I’ll admit that I’m an early adopter, cash permitting, but I’ve had an iPhone for over a year now. But that also makes me a more frequent user AND proponent to my sphere of influence. Do you really want to ignore me?

• Half of iPhone users responded to a mobile ad in some way
• iPhone users call an 800 number, the most common call-to-action, twice as often as non-iPhon users
• 20% of iPhone users visit a mobile website compared to 14% of non-iPhone users
• 25% of iPhone users purchased a product or visited the store of a mobile marketer

So, for those retailers out there without a mobile site, next time you don’t make your quarterly numbers, look to the marketing guy. After all, what better way to differentiate yourself from your competitor than to be more accessible to your customers.

Via: MDurwin.com

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Rasmussen College Recruiting goes High-Tech

by Kurt S. on December 30, 2008

rastopialogo_gameHere’s an article from the MN Sun about a recent project I worked on with a little interview that I thought I would share.

Eden Prairie: Home of Rastopia; Rasmussen College recruiting goes high-tech

A dozen Eden Prairie college students had the opportunity to be stars for the day last summer, and some are now being featured on a new Rasmussen College website.

It’s not really a website. Rasmussen already has a website.

“This is a web module, which is meant to be a standalone experience to drive people to want to contact Rasmussen,” said Patrick Seagrist, the executive producer of the Rastopia project for DreamWorld Studios, the Eden Prairie company that designed and built the site … or module.

It was a big project. DreamWorld interviewed 80 students from four Rasmussen campuses to represent their academic programs on the site, which is designed like a city. Someone interested in a degree in the medical field goes to the hospital. Want to be a paralegal? Check out the courthouse.

Charles Rice is a pharmacy technician student at the Eden Prairie Rasmussen campus, and he’s featured in the pharmacy of the hospital building in Rastopia. He volunteered to be filmed for the site when he saw a flyer offering numerous perks.

“It was something like, be a star for the day,” Rice said. He said he had a good time, but he was heavily medicated that day and he thinks it shows in his performance.

“Be a star for the day” was the theme of the ad campaign, and that meant DreamWorld had to put on a show for volunteers. They picked up all the students from their campuses and drove them in limos to their studio, where they were treated to food and drinks and makeup for the ladies.

“[The flyer] said free lunch, so I was like I’ll do it,” said business management student Brian Olson, who appears on the site in the board room of the business center. “It was really fun. Everybody was a blast to work with.”

The students weren’t sure when they finished shooting if they would actually appear on the site. Those who appear were notified with an email containing a link to their visages on the site.

“It blew my mind when they sent me an email saying, hey click here,” Olson said.

Kurt Schmidt works at DreamWorld and built the Rastopia site.

“Our goal was to make it appealing to a younger generation and make it sticky,” Schmidt said. “Sticky” is an industry term that means visitors to the site will find enough interesting content to stick around for a while.

DreamWorld and Rasmussen can use an analysis tool to find out all kinds of information about the people who visit the site. They can find out which rooms are most popular and update the site so only the most effective content stays on the site.

“It’s kind of in perpetual beta. You’re never finished,” Schmidt said. “If you look at a site like foodtv.com, that site’s changed every six to eight months.

“[Rastopia] is all modular. We can take pieces and swap them out whenever we want. It’s kind of like Legos.”

While working with the Rasmussen representatives, Schmidt found out they were looking for digital media instructors. Now he teaches a night class at Rasmussen.

Visit www.rastopia.com.

DreamWorld and Rasmussen can use an analysis tool to find out all kinds of information about the people who visit the site. They can find out which rooms are most popular and update the site so only the most effective content stays on the site.

“It’s kind of in perpetual beta. You’re never finished,” Schmidt said. “If you look at a site like foodtv.com, that site’s changed every six to eight months.

“[Rastopia] is all modular. We can take pieces and swap them out whenever we want. It’s kind of like Legos.”

While working with the Rasmussen representatives, Schmidt found out they were looking for digital media instructors. Now he teaches a night class at Rasmussen.

Visit www.rastopia.com.

Visit DreamWorld Studios

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