From the category archives:

Twitter

Are There Any Conversations About Brands on Twitter or Facebook?

by Kurt S. on March 1, 2010

“In this film Carlos Mandelbaum discusses the movement in marketing from creating ads and TV spots to creating conversations about brands. A must-see for anyone in the advertising business, as well as an eye-opener for all of us who consume marketing communications each and every day.”

What do you think? One YouTube commenter had a good argument….

“Hmmm… photography site where people don’t talk about cameras, nikon vs canon, what’s the best lens this or that. What kind of photography site is that? When I was shoping for my 10-20mm Sigma lens I read a lot of CGM about lenses, there’s a mountain? of it.”

Would you agree or disagree?

Bonus clip after the jump… Do you LOVE your favorite brands? Hug your Pepsi’s!!!

[click to continue...]

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Basics Of Social Media R.O.I.

by Kurt S. on October 29, 2009

Via: Olivier Blanchard.
“As a standard formula, ROI is pretty basic, ROI = (X – Y) / Y, where X is your final value and Y is your starting value. In other words, if you invest $5 and get back $20, your ROI is (20 – 5) / 5 = 3 times your initial investment. In the financial sense, ROI is measured purely in the context of dollars and cents, however, the principles can really apply to any type of investment — monetary or not.”

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What Baby Names Can Teach Us About Viral Marketing

by Kurt S. on September 10, 2009

If you were born in the 1980s, how many Jennifers and Jasons did you go to school with? A lot, right? And then gradually, those names fell out of favor and were replaced by Ashley, Aidan, Madison, Ethan. Jennifer and Jason don’t even make the top 50 anymore. Other names have been more consistently popular, however. Think Michael, Daniel, Elizabeth.

What’s this got to do with marketing? Well, a new study looked at the speed at which baby names rose to popularity and also how quickly they declined. It turns out names that skyrocket to popularity are also fastest to fall into obscurity. The same behavioral drivers surrounding baby naming can translate into product and brand adoption. According to the study’s authors:

Fads tend to be viewed negatively, the authors point out. “And if people think that sharply increasing [popularity] will be short lived, they may avoid such items to avoid doing something that may later be seen as a flash in the pan.”

The paper points to examples in the music industry of new artists who bolt to the top of sales charts, but realize lower overall sales than those whose popularity grows more slowly. “This seemingly counterintuitive finding has important implications. One is that faster adoption is not only linked to faster abandonment, but may also hurt overall success,” the authors write.

Despite the excitement it generates for a few days, the video your brand launched that “went viral” on YouTube may be entirely forgotten in a few months or weeks and ultimately do nothing for long-term growth. But if you take a slower, measured approach to building a strong community of fans, your brand may remain popular for a lot longer. There’s no viral marketing campaign around Moleskine notebooks, for example, but the brand has built a dedicated group of fans that it continues to nurture and support.

Don’t mistake faddish-popularity as an indicator of long-term brand success. Fads rise to popularity quickly without any real reason – they’re not usually fulfilling a customer need (did anyone need snap-bracelets in elementary school in 1990?).

Instead of focusing on how to get as much buzz for your product or organization as fast as possible, think of how to meticulously build a community. It takes longer and can be more work, but the reward is much greater.

No one wants to be a flash in the pan. Not even Jennifer and Jason.

Via: Social Media Today via: Wharton

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Minnesota Marketing, PR, Advertising And Social Media Groups

by Kurt S. on August 11, 2009

Ad Fed Minnesota

BMA MN — Business Marketing Association Minnesota

i612 Online Media (web site link is to LinkedIn group)

IABC MN — International Association of Business Communicators

MDMA — Midwest Direct Marketing Association

MIMA — Minnesota Interactive Marketing Association

MN AMA — Minnesota Amaerican Marketing Association

MN PRSA — Public Relations Society of America Minnesota Chapter

MWMC — Minnesota Women in Marketing and Communications

SMBMSP — Social Media Breakfast Minneapolis St Paul

#msptweetup (Twitter group)

Via: MNHeadhunter

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10 Ways to Support Charity Through Social Media

by Kurt S. on July 16, 2009

Social media is about connecting people and providing the tools necessary to have a conversation. That global conversation is an extremely powerful platform for spreading information and awareness about social causes and issues. That’s one of the reasons charities can benefit so greatly from being active on social media channels. But you can also do a lot to help your favorite charity or causes you are passionate about through social media.

1. Write a Blog Post

Blogging is one of the easiest ways you can help a charity or cause you feel passionate about. Almost everyone has an outlet for blogging these days — whether that means a site running WordPress, an account at LiveJournal, or a blog on MySpace or Facebook. By writing about issues you’re passionate about, you’re helping to spread awareness among your social circle. Because your friends or readers already trust you, what you say is influential.

Recently, a group of green bloggers banded together to raise individual $1 donations from their readers. The beneficiaries included Sustainable Harvest, Kiva, Healthy Child, Healthy World, Environmental Working Group, and Water for People. The blog-driven campaign included voting to determine how the funds would be distributed between the charities. You can read about the results here.

You should also consider taking part in Blog Action Day, a once a year event in which thousands of blogs pledge to write at least one post about a specific social cause (last year it was fighting poverty). Blog Action Day will be on October 15 this year.

2. Share Stories with Friends

Another way to spread awareness among your social graph is to share links to blog posts and news articles via sites like Twitter, Facebook, Delicious, Digg, and even through email. Your network of friends is likely interested in what you have to say, so you have influence wherever you’ve gathered a social network.

You’ll be doing charities you support a great service when you share links to their campaigns, or to articles about causes you care about.

3. Follow Charities on Social Networks

In addition to sharing links to articles about issues you come across, you should also follow charities you support on the social networks where they are active. By increasing the size of their social graph, you’re increasing the size of their reach. When your charities tweet or post information about a campaign or a cause, statistics or a link to a good article, consider retweeting that post on Twitter, liking it on Facebook, or blogging about it.

Following charities on social media sites is a great way to keep in the loop and get updates, and it’s a great way to help the charity increase its reach by spreading information to your friends and followers.

You can follow the Summer of Social Good Charities:
Oxfam America (Twitter, Facebook, MySpace, Flickr, YouTube)
The Humane Society (Twitter, Facebook, YouTube, MySpace, Flickr)
LIVESTRONG (Twitter, Facebook, MySpace, YouTube, Flickr)
WWF (Twitter, Facebook, YouTube, Flickr)

4. Support Causes on Awareness Hubs

Another way you can show your support for the charities you care about is to rally around them on awareness hubs like Change.org, Care2, or the Facebook Causes application. These are social networks or applications specifically built with non-profits in mind. They offer special tools and opportunities for charities to spread awareness of issues, take action, and raise money.

It’s important to follow and support organizations on these sites because they’re another point of access for you to gather information about a charity or cause, and because by supporting your charity you’ll be increasing their overall reach. The more people they have following them and receiving their updates, the greater the chance that information they put out will spread virally.

5. Find Volunteer Opportunities

Using social media online can help connect you with volunteer opportunities offline, and according to web analytics firm Compete, traffic to volunteering sites is actually up sharply in 2009. Two of the biggest sites for locating volunteer opportunities are VolunteerMatch, which has almost 60,000 opportunities listed, and Idealist.org, which also lists paying jobs in the non-profit sector, in addition to maintaining databases of both volunteer jobs and willing volunteers.

For those who are interested in helping out when volunteers are urgently needed in crisis situations, check out HelpInDisaster.org, a site which helps register and educate those who want to help during disasters so that local resources are not tied up directing the calls of eager volunteers. Teenagers, meanwhile, should check out DoSomething.org, a site targeted at young adults seeking volunteer opportunities in their communities.

6. Embed a Widget on Your Site

Many charities offer embeddable widgets or badges that you can use on your social networking profiles or blogs to show your support. These badges generally serve one of two purposes (or both). They raise awareness of an issue and offer up a link or links to additional information. And very often they are used to raise money.

Mashable’s Summer of Social Good campaign, for example, has a widget that does both. The embeddable widget, which was custom built using Sprout (the creators of ChipIn), can both collect funds and offer information about the four charities the campaign supports.

7. Organize a Tweetup

You can use online social media tools to organize offline events, which are a great way to gather together like-minded people to raise awareness, raise money, or just discuss an issue that’s important to you. Getting people together offline to learn about an important issue can really kick start the conversation and make supporting the cause seem more real.

Be sure to check out Mashable’s guide to organizing a tweetup to make sure yours goes off without a hitch, or check to see if there are any tweetups in your area to attend that are already organized.

8. Express Yourself Using Video

As mentioned, blog posts are great, but a picture really says a thousand words. The web has become a lot more visual in recent years and there are now a large number of social tools to help you express yourself using video. When you record a video plea or call to action about your issue or charity, you can make your message sound more authentic and real. You can use sites like 12seconds.tv, Vimeo, and YouTube to easily record and spread your video message.

Last week, the Summer of Social Good campaign encouraged people to use video to show support for charity. The #12forGood campaign challenged people to submit a 12 second video of themselves doing something for the Summer of Social Good. That could be anything, from singing a song to reciting a poem to just dancing around like a maniac — the idea was to use the power of video to spread awareness about the campaign and the charities it supports.

If you’re more into watching videos than recording them, Givzy.com enables you to raise funds for charities like Unicef and St. Jude’s Children’s Hospital by sharing viral videos by e-mail.

9. Sign or Start a Petition

There aren’t many more powerful ways to support a cause than to sign your name to a petition. Petitions spread awareness and, when successfully carried out, can demonstrate massive support for an issue. By making petitions viral, the social web has arguably made them even more powerful tools for social change. There are a large number of petition creation and hosting web sites out there. One of the biggest is The Petition Site, which is operated by the social awareness network Care2, or PetitionOnline.com, which has collected more than 79 million signatures over the years.

Petitions are extremely powerful, because they can strike a chord, spread virally, and serve as a visual demonstration of the support that an issue has gathered. Social media fans will want to check out a fairly new option for creating and spreading petitions: Twitition, an application that allows people to create, spread, and sign petitions via Twitter.

10. Organize an Online Event

Social media is a great way to organize offline, but you can also use online tools to organize effective online events. That can mean free form fund raising drives, like the Twitter-and-blog-powered campaign to raise money for a crisis center in Illinois last month that took in over $130,000 in just two weeks. Or it could mean an organized “tweet-a-thon” like the ones run by the 12for12k group, which aims to raise $12,000 each month for a different charity.

In March, 12for12k ran a 12-hour tweet-a-thon, in which any donation of at least $12 over a 12 hour period gained the person donating an entry into a drawing for prizes like an iPod Touch or a Nintendo Wii Fit. Last month, 12for12k took a different approach to an online event by holding a more ambitious 24-hour live video-a-thon, which included video interviews, music and sketch comedy performances, call-ins, and drawings for a large number of prizes given out to anyone who donated $12 or more.

Bonus: Think Outside the Box

Social media provides almost limitless opportunity for being creative. You can think outside the box to come up with all sorts of innovative ways to raise money or awareness for a charity or cause. When Drew Olanoff was diagnosed with cancer, for example, he created Blame Drew’s Cancer, a campaign that encourages people to blow off steam by blaming his cancer for bad things in their lives using the Twitter hashtag #BlameDrewsCancer. Over 16,000 things have been blamed on Drew’s cancer, and he intends to find sponsors to turn those tweets into donations to LIVESTRONG once he beats the disease.

Or check out Nathan Winters, who is biking across the United States and documenting the entire trip using social media tools, in order to raise money and awareness for The Nature Conservancy.

Via: 10 Ways to Support Charity Through Social Media

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Forrester: Interactive Marketing Spend To Double By 2014

by Kurt S. on July 10, 2009

Worldwide online advertising will grow 10 percent this year, accounting for 15.1 percent of global ad spending by 2011, according to a new report from ZenithOptimedia Group.

The report said online advertising has performed better than what was forecast three months ago due to its transparency, accountability and flexibility. Online advertising is the only category forecast for growth in 2009.

ZenithOptimedia predicts online ad spending will reach $56.8 billion this year, accounting for 12.6 percent of the global advertising market.

“By 2011 we expect it to account for 15.1% of all ad expenditures, up from 10.5% in 2008,” the report predicts.

“Most of this growth will come from paid search, which is an ideal method of reaching consumers looking for bargains. In the U.S., we predict search advertising to grow 20.0% in 2009, while traditional display grows 3.0% and classified grows just 1.8%.”

The report said some of the growth in the U.S. search advertising marketplace was due to the launch of Microsoft’s new Bing search engine, which has led to “welcome competition to Google and should spur further innovation in search.”

Overall ad spending is forecast to decrease 8.5 percent this year, down from an April forecast of a 6.9 percent decline.

The report said newspaper ad spending would continue to decline from its 2007 peak of  $131 billion globally.

“We predict newspaper ad expenditure to shrink 14.7% in 2009 and to continue shrinking for the rest of our forecast period. In 2011 we forecast newspaper ad expenditure will total US$101 billion, 22.7% below its 2007 peak,” the agency said.

Meanwhile, overall ad budgets should decline

People who specialize in interactive marketing hardly have to worry about whether the recession has damaged their industry, according to new data from Forrester Research.  Indeed, it

looks like the field of interactive marketing is set to thrive, even as offline aspects may be de-emphasized.

Forrester predicts that about $25.6 billion will be spent on interactive (display, email, mobile, search, social media) this year.  It’s supposed to represent 12 percent of all ad spend, which is respectable enough.

But by the time 2014 rolls around, Forrester predicts that roughly $55.0 billion will go towards interactive marketing efforts.  And that may represent as much as 21 percent of all ad spend for the

year as overall advertising budgets decline.

Forrester Ad Spend Predictions

Shar VanBoskirk reasons in a post on the Forrester Blog, “With dollars moving out of traditional media toward less expensive and more efficient interactive tools, marketers will actually need less money to accomplish their current advertising goals.”

Or, to look at the shift in a slightly less measured way, the executive summary of VanBoskirk’s report also refers to the “cannibalization of traditional media.”

Regardless, though, it looks like some interesting changes will be afoot in the advertising industry.

Via: WebProNews

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Murmur Study: 30 Printers Monitor Twitter for a very Unique Art Installation

by Kurt S. on July 9, 2009

This installation consists of 30 thermal printers that continuously monitor Twitter for new messages containing variations on common emotional utterances. Messages containing hundreds of variations on words such as argh, meh, grrrr, oooo, ewww, and hmph, are printed as an endless waterfall of text accumulating in tangled piles below.

Murmur Study from Christopher Baker

Showing at the Weisman Art Museum, Minneapolis, Minnesota now through August 23th, 2009

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Social Media at Sun Microsystems

by Kurt S. on June 21, 2009

How to use the power of the network to gain opportunities and build relationships.

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The Future is Digital: Best Buy Talks Transparency, Marketing.

by Kurt S. on May 8, 2009

This is a very well done piece that may be a bit over-produced at times (at least for it’s core message) but hits a home run in the “make a marketing video about how we are marketing” department. Another must watch video. That’s two in one week!

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The Death of Ad Agencies as We Know Them?

by Kurt S. on April 13, 2009

Paying people to hold signs is one of the olde...

Image via Wikipedia

Sean Carton writes in his article for ClickZ:

Do we really need advertising agencies anymore? Are we witnessing the great “reboot” of the advertising industry hastened (but not caused) by the current recession?

To understand the tectonic shift we’re in the midst of now, it’s helpful to remember where ad agencies came from. Originally advertising agencies were “agents” for newspapers, placing ads produced by clients in newspapers. In 1877, the J. Walter Thompson Co. figured out it could sell more advertising space if it created the ads instead of relying on clients to create ads. The modern agency was born.

As more people get laid off and can’t find jobs at other agencies (who are also laying people off), more people hanging up their shingle and do whatever it is that they do best, creating an explosion of entrepreneurs and experts who (without the overhead of a big company) can do things cheaper, faster, and more flexibly than their counterparts at big companies.

So what’s the agency of the future going to look like? Probably a lot smaller and focused on strategy, account/project management, creative leadership (but not execution), and media strategy (but not planning and buying). Most agencies will revolve around these hubs if they’re honest with themselves. Agencies will exist to provide high-level strategic guidance that clients need in a media-chaotic environment. Agencies will expand or contract as needed or will explore radical solutions such as crowdsourcing to get work done for less money.

I think he makes a good point.

Read the entire article.

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